Information We Collect
Information provided: Most of the personally identifying information we collect is what we ask you to provide us when you sign up for our services and products (such as your name, email address, account password) or any of our Services that require registration. We may combine the information you submit under your account with information from other Services or third parties in order to provide you with a better experience and to improve the quality of our services.
Log information: When you access our Services, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
How we Use collected Information
Providing Services to our users;
Research and analysis in order to maintain, protect and improve our services;
Ensuring the technical functioning of our network; and
Developing new services.
If you provide us with personal information when you sign up to our Services and we use that information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.
Jan Robinson processes personal information on servers in Canada, the United States of America and in other countries. In some cases, we process personal information on a server outside your own country. We may process personal information to provide our own Services.
Our Services may allow you to opt-out of certain information gathering and sharing or to opt-out of certain Services or features. You will be explained how to do so at each occasion where you have such choices.
Accessing and updating personal information
When you use Jan Robinson’s Services, we will make efforts to provide you with reasonable access to your personal information, so that such data can be either updated or deleted at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask users to identify themselves and the information requested to be accessed processing such requests. We may decline to process unreasonable requests, requests which require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical, or for which access is not otherwise required.
Where we provide information access and correction, we perform this service free of charge, unless if doing so would require a disproportionate effort.